Getting a Desk Job in Australian Healthcare: How to Become a Healthcare Administrator in Australia

More than 1.5 million people are employed in Australia’s largest and fastest growing industry, healthcare. The healthcare sector has surpassed retail as Australia’s greatest employer over the past ten years, and it is still expanding. The sector is anticipated to increase employment by another 250,000 jobs by 2022. 

You must first comprehend what healthcare administration is if you want to work in the field. A healthcare administrator is involved in all aspects of a medical facility’s daily operations, especially staffing, productivity, and finances. You could work in a range of settings, such as hospitals, nursing homes, and outpatient clinics if you want to pursue a career in healthcare administration.

Healthcare administration is a demanding yet rewarding field. The number of medical and health services managers is expected to grow by 26.5% by November 2026. Thus, people with the necessary educational credentials and clinical experience will have several job prospects. 

What does a Healthcare Administrator do? 

Healthcare administrators oversee daily operations and develop long-term improvement plans to keep medical facilities operating efficiently. Healthcare administrators’ job descriptions might vary depending on their role but may include: 

  • Organizing staff schedules
  • Managing hiring and salaries 
  • Enhancing efficiency 
  • Managing finances and budget 
  • Keeping health records 
  • Addressing the requirements of medical professionals, nurses, and other staff 
  • Confirming that the hospital complies with all applicable healthcare rules and regulations 

Not every role will require all of these responsibilities. For instance, government employees who work as healthcare administrators typically concentrate on health policy and don’t have many of these administrative responsibilities. A facility may also allow you to advance in rank and assume more responsibility, such as developing the organization’s overall programming. 

So how do you land in administrative jobs that is suitable to you? For this you it will be necessary that you choose the right course.  The Institute of Health and Nursing Australia (IHNA), one of the prestigious institutions for healthcare education in Australia offers you two such courses which we will discuss about.   

HLT47315 – Certificate IV in Health Administration 

The goal of the course is to produce competent, self-assured, and critical thinkers who will work as senior operational or team leaders in the field of health administration. 

Course Details 

Duration: 52 Weeks 

AQF Level: 4 

Mode of Delivery: Blended 

Acquire new skills 

Learn new skills through a mixture of theory and practical course work: 

  • Utilize administrative tools and workplace technologies  
  • Order supplies and inventory 
  • Move and entering patient appointments 
  • Supervise junior receptionists 
  • Control patient concerns and feedback 

Build on your talent 

Develop the qualities that will enable you to advance: 

  • Communication with doctors and other healthcare professionals with confidence 
  • Quick problem-solving abilities 
  • The capacity to choose wisely and strategically for your profession 
  • Excellent focus on the details 
  • Using negotiation to resolve client issues and difficult patients 
  • The capacity to operate both alone and in a large team 
  • The dedication to following the law, the regulations, and the health requirements 

After completion of Certificate IV in Health Administration, you may work professionally as a:

  • Health Administration Supervisor 
  • Medical Records keeper 
  • Ward Clerk 
  • Practice Manager Assistant 
  • Senior Clerk 
  • Executive Assistant 
  • General Office help 

The HLT47315 – Certificate IV in Health Administration course is ideal for beginners or individuals who have just graduated or completed high school. 

Diploma of Practice Management – HLT57715 

Healthcare administrators must be quick-witted, adaptable, and flexible given how dynamic and complex the healthcare sector is. In order to assist you pursue Team Lead positions in healthcare institutions, this course emphasises the important core abilities of communication, leadership, professionalism, and business skills. 

Course Details 

Duration: 52 Weeks 

AQF Level:

Mode of Delivery: Online

Acquire new skills 

Learn new skills through a mixture of theory and practical course work: 

  • Be in charge of the accounting and billing for your employer’s health care 
  • Examine and share employee performance 
  • Control spending and financial strategies 
  • Convey adherence to moral and legal principles 
  • Observe the rules for risk management and work health and safety (WHS) 

Build on your talent 

Develop the qualities that will enable you to advance: 

  • Excellent communication and negotiation 
  • Conflict resolution abilities for difficult patients 
  • Task prioritisation, multitasking, and high-level organisation 
  • Being calm in a hectic and stressful atmosphere 
  • Strong interpersonal skills 
  • Emotional quotient 
  • Initiative 

After the successful completion of the course, you may gain employment as a Practice Manager in such settings as Medical Centre’s, Dental Clinics, Chiropractic Clinics, Podiatry Clinics, Kindergartens, Maternal Health Care Centre’s, and other community Health Care settings. Occupational titles may include healthcare office jobs like: 

  • Practice Manager 
  • Business Manager 
  • Program Manager 
  • Service Manager 

The learning in the Diploma of Practice Management – HLT57715 course is interactive. As a student, your active participation is required. You will gain knowledge and skills through case studies and role-plays. 

Conclusion: Both the courses mentioned above will groom you to take up an administrative job in healthcare of your choice. Contact MWT Education Consultancy for further information.